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Swift Customer Certification Programme for Staff

The Swift Customer Certification Programme for Staff enables managers to validate and benchmark their employees' skills, and help in the recruiting process. Swift certified experts demonstrate their knowledge, skills, and experience by correctly completing product and service-specific exams. The programme is built on transparency, integrity, recognition, and validity.

The Programme is reserved to staff of financial institutions. Swift Partners and service bureaux are not eligible to the Programme.

Related links
Swift certification: take your learning to the next level

Customer Security Programme - Customer Refresher v2023

Trainings
This webcast is a recording of the latest version of the customers refresher webinars that ran in March and April 2023. The webcast will be covering CSP in general, CSCF, IAF and KYC-SA key elements for the CSCF v2023.

Customer Security Officer - Associate

Trainings
Are you a new c-lso or c-rso (right of left security officer) in your organisation? Follow this curriculum to understand the basic environment in which you operate: how your infrastructure connects to Swift, how security is guaranteed on the Swift messaging platform. Estimated duration: 02:40Contact us: Swift Smart AdministratorPre testTest your knowledge as an associate Customer Security OfficerIntroduction to Swift Software SolutionsSoftware SolutionsIntroduction to Alliance Lite2Introduction…

Swift Customer Security Controls Framework v2024

Trainings
Understand how to be compliant with Swift mandatory and advisory security controls, to reinforce the security of the Swift secure zone of your organization.

Swift Customer Security Controls Framework v2023

Trainings
Understand how to be compliant with Swift mandatory and advisory security controls, to reinforce the security of the Swift secure zone of your organization.

Mastering the Single Customer Credit Transfer (MT 103)

Trainings
"A specialised tailored learning package for anyone who would like to fully master the Single Customer Credit Transfer (MT 103 and MT 202 COV). The training facilitator will guide the participants through a number of case studies and exercises, and where your own examples can also be used and to get guidance on rules and best practises for payment messages with reference to the Swift User Handbook. Course content Customer payments using the Serial method with MT 103 Customer payments using the…

Customer Security Officer - Professional

Trainings
Get familiar with the interface you use to manage the security aspects of the software. Learn security best practices on operator and token management. Estimated duration: 02:15Contact us: Swift Smart AdministratorPre testTest your knowledge as a professional Customer Security OfficerSwift PKI AdministrationIntroduction to PKI ManagementCustomer Securityswift.com Administrators: Security Best Practices and RecommendationsCertificate ManagementIntroduction to Certificate Management in Alliance…

Cyber Security: Customer Incidents

Trainings
Understand how cyber criminals can penetrate your local infrastructures. You will also learn how important it is to prevent, detect, and report any breaches in security. This course is part of the Customer Security Programme (CSP).

Customer Applications on swift.com

Trainings
"Discover all swift.com applications and functionalities that help you manage your Swift connection and infrastructure. Learn how to find, interpret, manage and use all of the information that is available to you. Course content Introduction to swift.com: registration, login, user profiles, My Portal, My Profile swift.com administrators: roles, functionalities and responsibilities, guidelines and best practices MyConfig: your connectivity configuration, your Swift Alliance contracts, your…

Customer Security Officers: Best Practices and Recommendations

Trainings
Discover Swift's recommendations and best practices for the tasks performed by customer security officers and the tools they use.Learning objectives:Name at least three tasks that a customer security officer can performDifferentiate between the SwiftNet Online Operations Manager and Secure ChannelName at least three security best practices when using Secure ChannelName at least three security best practices when using the SwiftNet Online Operations ManagerName at least three general security…

ESMIG U2A-only customers - Associate

Trainings
Want to know what Swift stands for and the basics about Eurosystem Market Infrastructure Gateway (ESMIG)? Get an overview of Swift, swift.com applications, Business Identifier Code, new consolidated TARGET services platform and an overview of people tasks involved in the security of your connectivity to Swift.Contact us: Swift Smart Administrator ESMIG U2A-only customersAbout SwiftMySwiftBIC (Business Identifier Code)Migration to ESMIG ECMSIntroduction to T2/T2S Consolidationswift.com…
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