Operate RMA
Get a clear understanding of the concepts involved, learn how to put them in practice and find out how to integrate RMA in your Swift environment.
Course content:
Introduction to the Relationship Management Application
Setting up RMA
RMA general principles
Query/answer messages
Creating/accepting/rejecting/deleting authorisations
Granular authorisations using RMA Plus
Exporting/importing RMA authorisations
Relationship Management Portal: RMA Management Features
Understand the new concept of business profiles and discover the new features of the Relationship Management Portal.Disclaimer:This is an overview course for RMA Management features. For further details, there will be simulation courses available soon.Pre-requisite:RMA ServiceRelationship Management Application (RMA) EvolutionRelationship Management Portal: Search and Distribution FeaturesLearning objectives:Understand business profiles and using them in RMA portal to manage…
Customer Security Officers: Best Practices and Recommendations
Discover Swift's recommendations and best practices for the tasks performed by customer security officers and the tools they use.Learning objectives:Name at least three tasks that a customer security officer can performDifferentiate between the SwiftNet Online Operations Manager and Secure ChannelName at least three security best practices when using Secure ChannelName at least three security best practices when using the SwiftNet Online Operations ManagerName at least three general security…
How to send supportinfo files to Swift Support through SwiftNet
This video explains how to use the "swiftnet sendsupportinfo" command to send logs to Support for investigation.
RMA Operator - Associate
New to RMA?
Understand the prime objectives of the RMA service.
Estimated duration: 01:40Pre testTest your Knowledge of Swift Messaging and RMA ServiceIntroduction to Swift Messaging ServicesSoftware SolutionsMessaging ServicesIntroduction to Swift Connectivity and SecurityConnectivity and SecurityIntroduction to RMA ServiceRMA ServicePost testRMA Operator - Associate Curriculum Evaluation
How does a SwiftNet Security Officer add a new Security Officer?
Learn how a SwiftNet Security Officer adds a new Security Officer in Secure Channel.
Relationship Management Portal: Manage Authorisations to Send traffic
Learn how you can manage authorisations to send traffic in the Relationship Management Portal.Pre-requisite:RMA ServiceRelationship Management Application (RMA) EvolutionLearning Objectives:Demonstrate how to approve authorisations to send trafficDemonstrate how to refuse authorisations to send traffic
HSM Management
Get familiar with the management of your HSMs, from the planning of the installation to the troubleshooting of your devices.
AMH System Operations
Get an overview of Alliance Messaging Hub (AMH). Learn how to handle Swift messages and get an
advanced level of knowledge on how to start and stop the AMH system. Discover how to configure
the AMH system (e.g. Scheduler, Address Book, Rule Selections, Log) as well as monitor and track the
system and how to operate AMH through communication, log, and housekeeping procedures.
Course content
AMH Overview
Message Handling and Monitoring
Advanced Technical Overview (Architecture, Objects and…
How does a SwiftNet Security Officer deregister an existing Security Officer
Learn how a SwiftNet Security Officer can deregister, or de-activate another existing Security Officer in Secure Channel.Prerequisites:You must be logged onto swift.com as a SwiftNet Security Officer.The Officer must have an active Secure Code Card.