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Swift Customer Certification Programme for Staff

The Swift Customer Certification Programme for Staff enables managers to validate and benchmark their employees' skills, and help in the recruiting process. Swift certified experts demonstrate their knowledge, skills, and experience by correctly completing product and service-specific exams. The programme is built on transparency, integrity, recognition, and validity.

The Programme is reserved to staff of financial institutions. Swift Partners and service bureaux are not eligible to the Programme.

Related links
Swift certification: take your learning to the next level

CSP Customer Testimonial – Standard Chartered Bank

Resource
Alex Manson, Global Head of Transaction Banking at Standard Chartered Bank talks about how the bank is working with its counterparts to support them in tackling cyber risks and complete their attestation against Swift’s Customer Security Controls Framework.

Customer Security Officer - Associate

Trainings
Are you a new c-lso or c-rso (right of left security officer) in your organisation? Follow this curriculum to understand the basic environment in which you operate: how your infrastructure connects to Swift, how security is guaranteed on the Swift messaging platform. Estimated duration: 02:40Contact us: Swift Smart AdministratorPre testTest your knowledge as an associate Customer Security OfficerIntroduction to Swift Software SolutionsSoftware SolutionsIntroduction to Alliance Lite2Introduction…

Swift publishes new Customer Security Controls Policy

News
Enhancing security; increasing transparency

ICC guidelines for the creation of BPO customer agreements

Resource
This document provides a suggested list of categories and the individual components of BPO that should be considered when drafting a customer contract or agreement.

Swift Explained – Customer Support launches ‘How to’ videos

News
There is a clear global trend now for people to go to video sites such as YouTube to get an easy to understand explanation of a topic, for everything from cooking a meal to collapsing a tent, without having to read reams of text.

Swift has updated the Customer Security Controls Policy

News
Updates to the Policy provide further clarity and additional information

Strategy, business development & customer experience

Page
Swift is transforming cross-border transactions, making them faster and more transparent than ever before. We are continuously on the lookout for financial industry and technology professionals who are eager to be part of the future of payments.

Swift’s Customer Security Programme (CSP) is well underway. What has it achieved to date, and what are the next key milestones?

News
Stephen Gilderdale, Head of UK, Ireland and Nordics, and Tony Wicks, Head of AML Initiatives, discuss how Swift’s Customer Security Programme and financial crime compliance services portfolio are helping members bolster cyber security for themselves, their counterparties and the community.

Payment Controls

Product
Swift Payment Controls enables you to alert or block anomalous payments in real-time, before they are released from the Swift network.

Board Announcement: Swift AGM and Customer Security Programme

News
Programme focuses on five mutually reinforcing strategic initiatives
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