Swift Customer Certification Programme for Staff
The Swift Customer Certification Programme for Staff enables managers to validate and benchmark their employees' skills, and help in the recruiting process. Swift certified experts demonstrate their knowledge, skills, and experience by correctly completing product and service-specific exams. The programme is built on transparency, integrity, recognition, and validity.
The Programme is reserved to staff of financial institutions. Swift Partners and service bureaux are not eligible to the Programme.
Related linksSwift certification: take your learning to the next level
Swift announces Daily Validation Reports to strengthen customer fraud controls
A new measure as part of Swift’s Customer Security Programme
Efficient customer due diligence is key to improving corporate customer experience
As the requirements for customer due diligence across the world become more complex, Bart Claeys, Head of KYC at Swift explains how banks can ease the burden on their customers by adopting the latest Know Your Customer (KYC) technologies, and can reduce costs and free up resource in the process.
Swift launches new anti-fraud payment control service for customers
Solution a major milestone in Swift’s Customer Security Programme, designed to increase security and trust in the global financial community
Keynote from Swift’s Chief Customer Experience Officer, Pat Antonacci
Keynote from Swift’s Chief Customer Experience Officer, Pat Antonacci
Huawei becomes first AP corporate customer for Premium Custom Service
Huawei, a leading global information and communications technology solutions provider, has become the first corporate customer using Premium Custom Service in Asia Pacific.
Swift strategy: customer quotes
Swift’s new strategy has already received widespread support from the industry.
What to do if you’re already a Swift GPI customer
Universal Confirmations brings the benefits of end-to-end tracking to all cross-border payments sent on Swift. For gpi customers, this brings added value as all your payments, regardless of whether they’re sent as gpi or not, will now be fully trackable to the end beneficiary.
Swift publishes attestation rate for Customer Security Controls Framework 2019
91% of customers, representing over 99% of Swift’s traffic, have attested to their compliance with CSCF v2019