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Swift Customer Certification Programme for Staff

The Swift Customer Certification Programme for Staff enables managers to validate and benchmark their employees' skills, and help in the recruiting process. Swift certified experts demonstrate their knowledge, skills, and experience by correctly completing product and service-specific exams. The programme is built on transparency, integrity, recognition, and validity.

The Programme is reserved to staff of financial institutions. Swift Partners and service bureaux are not eligible to the Programme.

Related links
Swift certification: take your learning to the next level

Customer Payments Using ISO 20022 (Exercises)

Trainings
Practice your understanding of the Swift customer payment message flows. Identify the various parties involved in a Swift customer payment using the serial and cover methods.Learning objectives:Complete the various parties involved in a Swift customer payment using the serial and cover methods.

Swift Customer Security Controls Policy v2023

Trainings
Understand how you attest and share your organisation's compliance status with the Swift Customer Security Controls Framework, using the KYC Security Attestation (KYC-SA) application.

Swift Customer Security Controls Policy v2024

Trainings
Understand how you attest and share your organization's compliance status with the Swift Customer Security Controls Framework, using the KYC Security Attestation (KYC-SA) application.

Swift customer communication: Cooperating on cyber-security

News
Information sharing and community cooperation to reduce cyber risks

Quick, easy, predictable: Delivering the payments experience customers expect

News
We’re working with 25 financial institutions and business application providers to show how Swift capabilities can benefit end customers. It’s part of our commitment to help our community meet customers’ rising expectations and support the G20’s goals for enhanced cross-border payments.

Know Your Customer (KYC)

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In an increasingly global economy, financial institutions are more vulnerable to illicit criminal activities. Know Your Customer (KYC) standards are designed to protect financial institutions against fraud, corruption, money laundering and terrorist financing.

Payments best practices, Daily Validation Reports, support customers’ fraud prevention programmes

News
New elements are part of Swift’s Customer Security Programme to protect its community

The Swift GPI Customer Credit Transfer

Resource
Discover the first SLA of the Global Payments Innovation Initiative

The Swift GPI customer credit transfer

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Changing the world to make cross-border payments faster, transparent and traceable

Australian banks to deliver enhanced cross-border payments experience to their customers

News
Business and technical innovation provides a new world for customers
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