Swift Customer Certification Programme for Staff
The Swift Customer Certification Programme for Staff enables managers to validate and benchmark their employees' skills, and help in the recruiting process. Swift certified experts demonstrate their knowledge, skills, and experience by correctly completing product and service-specific exams. The programme is built on transparency, integrity, recognition, and validity.
The Programme is reserved to staff of financial institutions. Swift Partners and service bureaux are not eligible to the Programme.
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CSP Customer Testimonial – Standard Chartered Bank
Alex Manson, Global Head of Transaction Banking at Standard Chartered Bank talks about how the bank is working with its counterparts to support them in tackling cyber risks and complete their attestation against Swift’s Customer Security Controls Framework.
ICC guidelines for the creation of BPO customer agreements
This document provides a suggested list of categories and the individual components of BPO that should be considered when drafting a customer contract or agreement.
Achieving operational excellence - customer testimonial
Discover how Rabobank went about it with the help of Swift Professional Services.
FAQ about Customer Security programme (CSP) (unrelated to controls)
Find all our answers to your questions in this FAQ about Customer Security programme (CSP)
Inside Innovation - Customer conversation: Overcoming the innovation challenge
Stephen Richardson, Vice President, Head of Product Strategy & Business Solutions, Fireblocks - Simon Jones, Chief Customer Officer, ClearBank - Gulru Atak, Business Development – Innovation Lead, Citi Institutional Clients Group - Vikesh Patel, Head of Americas, UK & Ireland (Ad interim), Swift
Sanctions Testing helps banks strengthen transaction, customer and PEP screening
Sanctions Testing helps major institutions strengthen screening programmes for transactions, customers and PEPs