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Swift customer

A Swift user, service bureau, Alliance Lite2 for Business Applications Programme, Group Hub, Swift registered provider, or another customer, in each case as and to the extent expressly permitted to use the relevant Swift services and products in the Swift contractual documentation.

Swift Customer Certification Programme for Staff

The Swift Customer Certification Programme for Staff enables managers to validate and benchmark their employees' skills, and help in the recruiting process. Swift certified experts demonstrate their knowledge, skills, and experience by correctly completing product and service-specific exams. The programme is built on transparency, integrity, recognition, and validity.

The Programme is reserved to staff of financial institutions. Swift Partners and service bureaux are not eligible to the Programme.

Related links
Swift certification: take your learning to the next level

Customer Security Programme (CSP)

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… Breadcrumb Toggle breadcrumbs Home Search Customer Security Programme (CSP) Helping customers strengthen their cyber defences Swift’s Customer Security Programme (CSP) helps financial … so too does the CSP. Effective each year as from July, Swift issues an updated version of the CSCF and you need to …

Swift Customer Security Controls Framework

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The Swift Customer Security Controls Framework (CSCF) consists of mandatory and advisory security controls for Swift users. The controls evolve over time to combat new and arising threats and to implement new developments in cybersecurity.

What to do if you’re already a Swift GPI customer

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Universal Confirmations brings the benefits of end-to-end tracking to all cross-border payments sent on Swift. For gpi customers, this brings added value as all your payments, regardless of whether they’re sent as gpi or not, will now be fully trackable to the end beneficiary.

Emergency and high priority customer requests

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Find out how to request emergency or high priority handling from Swift for customer requests relating to ordering and security.

Customer Security Programme Assessor Certification

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We understand the critical role played by assessment providers in supporting and maintaining the security and integrity of Swift users. To enhance the effectiveness and reliability of external assessors, Swift launched the Customer Security Programme Assessor Certification.

What is Customer Due Diligence (CDD)?

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In the world of Financial Crime Compliance (FCC), customer due diligence (CDD) is an important and complex field.

Business Connect

Product
Offer your customers seamless access to Swift

KYC Registry

Product
Simplifying the Know Your Customer (KYC) process. 

Automation for funds distributors, platforms and transfer agents

Need
Investors and regulators expect increased levels of transparency, compliance and customer service

Know Your Customer (KYC)

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In an increasingly global economy, financial institutions are more vulnerable to illicit criminal activities. Know Your Customer (KYC) standards are designed to protect financial institutions against fraud, corruption, money laundering and terrorist financing.
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