Swift Customer Certification Programme for Staff
The Swift Customer Certification Programme for Staff enables managers to validate and benchmark their employees' skills, and help in the recruiting process. Swift certified experts demonstrate their knowledge, skills, and experience by correctly completing product and service-specific exams. The programme is built on transparency, integrity, recognition, and validity.
The Programme is reserved to staff of financial institutions. Swift Partners and service bureaux are not eligible to the Programme.
Related linksSwift certification: take your learning to the next level
Emergency and high priority customer requests
Find out how to request emergency or high priority handling from Swift for customer requests relating to ordering and security.
Swift engages expert cyber security firms and establishes dedicated Customer Security Intelligence team
Swift’s Customer Security Programme advances as information sharing initiative delivers early results
CSP Customer Testimonial – Banco General, Panama
Janina M. Chen, Assistant Vice President of International and Trust Operations, Banco General, Panama, explains how Banco General is tackling cyber risk management and the bank’s approach to Swift’s Customer Security Control Framework and attestation process.
CSP Customer Testimonial – BELLIN
Sebastian Neimeyer, Head of GTB Services, BELLIN, speaks about how the application provider is tackling cyber risk management, its self-attestation journey and how BELLIN is supporting its customers to attest against Swift’s Customer Security Controls Framework.
Customer Security Programme Assessor Certification
We understand the critical role played by assessment providers in supporting and maintaining the security and integrity of Swift users. To enhance the effectiveness and reliability of external assessors, Swift launched the Customer Security Programme Assessor Certification.
Video - Knowing your customer's customer
Bart Claeys, Head of KYC Compliance Services at Swift, discusses the challenges of KYCC compliance with The Banker
Customer Payments and Transaction Reporting
Understand the Swift customer payment message flows and related transaction reporting, to identify the various parties involved in a customer payment and to understand the differences of a customer payment made with the serial method and the cover method.
Swift Customer Security Controls Framework (CSCF)
A set of mandatory and advisory controls for the operating environment of Swift users.
Swift Customer Security Programme V2024 - Expert
This curriculum provides an introduction to the mandatory and advisory security controls to be implemented by every Swift user in 2024. Based on your CSP architecture type, you are guided through each applicable control and explained the most common risks that you can mitigate by complying with the controls guidelines.Introduction - Swift Customer Security Controls FrameworkSwift Customer Security Controls Framework v2024Swift Customer Security Controls Policy v2024Swift Independent Assessment…
Swift Customer Security Programme V2023 - Expert
This curriculum provides an introduction to the mandatory security controls to be implemented by every Swift user in 2023. Based on your CSP architecture type, you are guided through each applicable control and explained the most common risks that you can mitigate by complying with the controls guidelines.Introduction - Swift Customer Security Controls FrameworkSwift Customer Security Controls Framework v2023Swift Customer Security Controls Policy v2023Swift Independent Assessment Framework…